Rainbow Touch Cakes – Terms & Conditions
1. Wedding Cake Policy
Booking & Deposit
- Clients requesting cake design and cake tasting consultation are required to pay a non-refundable fee of ₦100,000. This amount will be deducted from the total cost of the wedding cake upon finalization.
- To confirm your wedding cake order, a minimum deposit of 80% of the total cost is required. This deposit ensures that your order is secured and allows us to begin preparations for your special day.
Payment & Cancellation
- The remaining balance must be fully paid at least 14 days before delivery.
- If an order is canceled within two weeks of the delivery date, a 10% cancellation fee of the total charge applies.
Delivery & Responsibility
- We are not responsible for any damage to the cake after it has been received or delivered in good condition.
- We accept payments via cash, bank transfer, or POS to Rainbow Touch Cakes’ official account only.
- Wedding cakes are perishable and should be consumed as soon as possible or preserved in a freezer.
Product Availability & Storage
- In cases where certain materials or ingredients are unavailable, customers will be promptly informed.
- We do not take responsibility for any temperature-related issues at your venue that may cause damage, such as melted icing.
2. Custom / Ordered Cakes
Booking & Deposit
- A 70% deposit validates order of the total cost for all custom cakes.
- The balance must be paid in full before delivery or collection.
Cancellations & Refunds
- If an order is canceled less than 24 hours before the collection date, a 10% cancellation fee of the total cost will be charged.
Payment Methods
- Payments should be made via cash, bank transfer, or POS to Rainbow Touch Cakes’ official account only.
3. Online Orders
Order Confirmation & Delivery
- After making a successful online payment, customers must call or chat with our customer support for confirmation of delivery or in-store pickup.
- Delivery services are available across Abuja, Federal Capital Territory, and attract additional charges.
4. Cake Availability
- Ready-to-go cakes are available for immediate purchase both online and in-store.
- For urgent inquiries, please contact us via Call or WhatsApp:
📞 +234 9050312375, +234 9050312375, +234 7044449007
5. Media & Intellectual Property
Ownership of Media Content
- All images, media files, and content on our website and social platforms are the exclusive property of Rainbow Touch Cakes®.
- Unauthorized use, reproduction, or distribution of our content without prior written permission is strictly prohibited.
For further inquiries, please reach out via our official channels:
🌍 Website: Rainbow Touch Cakes
📷 Instagram: @rainbowtouchcakes
📘 Facebook: Rainbow Touch Ltd
🎵 TikTok: @therainbowtouchcakes
Thank you for choosing Rainbow Touch Cakes! We look forward to making your special moments even sweeter. 🎂✨